Why do we collect and use your information?
To provide you with the best possible experience and service;
To use your information for market research and for updating our website;
To ensure all events, courses and classes are safe and accessible to you;
To verify your age before allowing you to purchase restricted items such as alcohols, cooking equipment and art and crafts equipment;
To process your payments and keep internal records;
To send you newsletters and other marketing materials;
To send you promotional materials, competitions or offers that may interest you.
What information do we collect?
Your date of birth, gender, job title, company information if booking corporate events, contact information such as e-mail, home address and telephone;
Your payment information such as credit/debit card numbers;
Your browsing information such as information about the webpages you visit on our site collected by browsing cookies, IP address, location, activity on our website;
Your scanned copies of your ID documents such as a passport, driver’s license or residence permit (by request only);
Your medical or health information including any food allergies, special requirements and educational needs you may have for enrolling into our events and classes.
We collect this information from a variety of sources. These include from you directly when you use our website, attend any events, courses, classes, use a voucher, submit copies of your ID documents, make purchases; fill in any sign-up forms that you complete for events, courses or classes; and any subscriptions or requests you fill out for our newsletters. It may also include where others provide your information on your behalf for the uses above.
Legal basis for using your information
We use your personal information because we have a legitimate business interest in in providing you with the best possible experience, telling you about our goods and services and ensuring we can run our business and to carry out analytics and research.
Where we have contracted to provide a service or process your online orders, we will process your information in order to fulfil our contract with you.
We also use your personal information because we have a set of legal obligations, such as meeting our taxation duties, managing legal claims, and preventing the sale of restricted items to minors.
Who do we share your information with?
We may share your information with third parties if you give us permission to do so. If granted permission, we will only do so selectively and carefully. You can withdraw your permission for this at any time. We may also be obliged to share your information with third parties where legally required to do so under relevant laws and government requests.
We may transfer your information abroad and outside the European Economic Area for business purposes and also for using services such as Google Analytics. If we do so, we will ensure adequate safeguards are in place such as confidentiality agreements protecting your information.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in the outside of the United States and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links to other websites
When you click on links on our website including any links we may provide to social media websites, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Cookies
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
• We use cookies to recognize your device and provide you with a personalized experience.
• We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
• Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads.
For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising .
• Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
• We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
• Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools
We may use web analysis tools that are built into our website to measure and collect anonymous session information.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Contact Information
If you have any questions or concerns about this Privacy Policy Statement or how we are collecting, using, or securing your Personal Information, please contact us at:
Email: